1.
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The strata manager must notify the strata committee three months before
the end of their agreement. This will stop the infamous ‘roll over’
where strata managers continue their service without anyone really
noticing the agreed term has expired. Unsatisfied committees will shop
around. |
2.
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The estimated amount or value of the strata manager’s insurance
commission (kickback) must be disclosed at each general meeting. In large
buildings the insurance commission can equal the management fee and
many owners will not know this. Owners will get that this keeps overall
management costs down but they won’t like being surprised by the amount. |
3.
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Gifts and training services must be disclosed annually. |