Harbour House condo owner feels bullied by her HOA
Now living in a construction zone nightmare
WFTF ABC Action News
05 January 2017
The day after Christmas last year, Karen Durrett's life changed when her dream home became a flooded mess.
"It's been a nightmare," Karen told ABC Action News anchor Wendy Ryan.
Karen came home from work to find a major flood in her condominium
caused by work being done in her next door neighbor's condominium by
Alvarez Plumbing Company.
A pipe broke on December 26, 2015 causing Karen's kitchen, living room
and bedroom to be filled with water, producing mold and moisture under
her laminate floors.
Karen's entire flooring inside her condo had to be replaced and she
said it took three months of negotiating with Alvarez's insurance
company for a financial agreement to be worked out to repair the damage
and replace the floors.
Karen then received permission from Harbour House's Manager Perry
Labord to begin work on her condominium and hired a licensed, insured
contractor Han Van Iersel to replace all her floors and floor boards.
She chose to replace the flooring with acid-stained concrete and
scheduled the allotted days with the building's doorman, which Karen
said was standard operating procedure for the Harbour House.
After the work began, a neighbor below Karen's unit allegedly started
complaining to LaBord about the construction noise during the sanding
of the floors.
The next day, LaBord called Karen to inform her the work must immediately stop and a written plan must be submitted.
So Karen changed course, purchasing new laminate floors to replace the
acid-concrete so she could finish the job as soon as possible.
Once LaBord approved the written plans, Karen's contractor, Han Van
Iersel began work again and an epoxy was laid down on the floors.
Within 24 hours, the same neighbor allegedly complained to LaBord about the smell.
So again, LaBord asked the work to stop.
LaBoard also claimed Karen's contractor Han Van Iersel had cracked the
foundation of the floor, which LaBoard says she discovered after
entering Karen's unit that day.
Karen says she never gave LaBoard permission to enter her condo and
discovered LaBoard's footprint on the floor, where the epoxy was still
Karen says she feels violated that LaBoard had been in her home without permission and without Karen being present.
"I felt like I felt in 1993 from my home invasion. I felt unsafe. I
chose this place because there's a doorman, security and because I had
a sense of safety that I had for nine and a half years. And now I have
no sense of safety at all."
Then, without any further discussion on March 10, 2016 the Harbour
House HOA placed an Emergency Temporary Injunction on Karen's
condominium, stopping any more work from being done until she went in
front of a judge.
So Karen was forced to hire an attorney to help defend her case.
Then on March 22, 2016, Karen received a letter from the HOA Board's
Attorney David Lopez from the law office of James R. De Furio in Tampa.
In Lopez's letter, the HOA Board claimed that all repairs inside Karen's condo now needed board approval.
But according to the the Harbour House's HOA rules, getting board approval is not required in the HOA documents.
Still due to the injunction in place, negotiations between Karen's attorney and Lopez began.
Karen's attorney suggested that a meeting between the HOA President Dan Mack could help resolve the issues at hand.
But Lopez refused to have the meeting.
Days turned into weeks and weeks have turned into months.
Now a year later, the injunction is still in place and Karen is still living in the middle of a construction zone.
Her floors are now bare cement and bugs are crawling through where floor boards used to be.
Her home is no longer a safe haven.
"I'm angry because the first thing that I see when I walk in every day
is that footprint. The stress of this is worse than than the stress and
the trauma that I suffered after a sexual assault," Karen explains.
"I've been diagnosed with OCD and PTSD as a result of a home invasion
and sexual assault in 1993 so living like this is a living hell for
And it's not just the emotional stress. Karen has also endured financial stress.
Her attorney's fees for the last year to fight this injunction is now over $26,000.
Karen also says she's spent $10,000 on the new floors and missed
countless shifts at work due mandatory court dates and mediation.
And according to Karen, the injunction remains in place only because of
false allegations made by the HOA board which includes her contractor
Han Van Iersel was unlicensed and uninsured, even though she submitted
proof of his license and insurance to the board.
The HOA board also hired a structural engineer who claims Karen changed
or modified a 'common element' in the building by sanding and painting
But Karen and contractor Han Van Iersel say they never modified any
common element inside the condominium and there's no proof of that.
"What has the last year been like for you?" Ryan asked Karen.
It's really been a nightmare. It's one of the worst things I've ever gone through.
"A living hell! I'm in a constant state of anxiety. I'm not sleeping.
I've gained 15 pounds from stress eating. I have hives and welts and a
toothache, I can't afford to go get fixed. I've taken on an extra shift
just so I can pay my attorney's fees. My back aches. It's really been a
nightmare. It's one of the worst things I've ever gone through."
So where do things stand?
Perry Labord was fired many months ago
Perry Labord was fired many months ago and over the last year, Harbour
House has hired and fired several different building managers.
Ryan called the current Manager Tom Vento and left messages but he never returned her calls.
HOA President Dan Mack stepped down but remains on the board.
Ryan called Mack several times and left messages but he never returned her calls.
Ryan did speak to the new HOA President Lori McGehee over the phone.
When Ryan asked about Karen's condo construction case, McGehee simply said, "no comment," and hung up.
"We've made several moves to resolve this through my attorney. We've
offered to put down laminate flooring which I purchased and do not even
want," Karen said.
Still it seems the HOA board is not backing down through their Attorney David Lopez.
Karen's attorney has tried negotiating with Lopez with no success.
Lopez just wants to run up his attorney's fees
And Karen said this has continued for as long as it has because Lopez just wants to run up his attorney's fees.
"His fees will be paid by every condominium owner in that building and
the rest of the association doesn't even know about it," Karen
Ryan called Attorney David Lopez several times to discuss the case but he never returned her calls.
Karen says, "People ask me 'why don't I just move?' And I say 'it's not right what's being done to me!'"
"So you want justice?" Ryan asked.
I want justice and I will fight for it!
"Absolutely I want justice and I will fight for it!" Karen said
emphatically. "They never expected a blue collar worker to be
resourceful enough to fight them to this extent."
But Karen is a fighter and she's not backing down anytime soon.
In fact, she just filed a counter lawsuit against the Harbour House HOA
asking for all of her legal fees to be covered and her floors finished
so she can put this behind her.
And she's ready to go to trial if that's what it takes.
"I'm up against an entire association that's bullying me. That is
egregious! They're abusing their power, selectively enforcing rules and
regulations against me. But I was also raised to not back down from a
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